Privacy Policy
Effective Date: September 18, 2026
Elite Insulation Specialist respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website and related customer communications.
Information We Collect
We may collect information that you voluntarily provide to us, including:
• Name
• Phone number
• Email address
• Service or project address
• ZIP code
• Project details
• Insulation service information
• Information submitted through website forms
• Communications and other information you provide when contacting us
How We Use Information
We may use information we collect to:
• Respond to inquiries and requests
• Provide estimates and discuss project requirements
• Schedule appointments and services
• Confirm appointments and installations
• Coordinate jobs and jobsite activities
• Provide arrival or estimated arrival time updates
• Communicate with customers about ongoing projects
• Process payments and billing when applicable
• Provide customer service
• Operate, maintain, and improve our website and business operations
Privacy and SMS Contact
If you have questions about this Privacy Policy, our SMS practices, or your personal information, you may contact Elite Insulation Specialist at scheduling@eliteinsulationspecialist.com.
SMS/Text Messaging
Elite Insulation Specialist may send informational text messages to customers who have opted in, including responses to inquiries, estimate communications, appointment scheduling and confirmations, installation scheduling, arrival or ETA updates, jobsite coordination, and other service-related communications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
SMS consent is voluntary and is not a condition of purchasing services.
Data Sharing
Elite Insulation Specialist does not sell, rent, disclose, or share customer personal information, including mobile phone numbers and SMS consent, with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers only when reasonably necessary to operate our business, such as website hosting, communications, scheduling, payment processing, or other operational services. Any such sharing excludes SMS opt-in and consent information for marketing or promotional purposes.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
Website Forms
Information submitted through our website forms may be used to respond to requests, provide estimates, schedule services, communicate about projects, and perform other legitimate business operations.
Cookies and Website Technology
Our website may use cookies and similar technologies to operate the website, understand website usage, improve performance, and support marketing and analytics activities.
Third-Party Services
Our website may use third-party services for functions such as website hosting, analytics, advertising, payment processing, scheduling, communications, and other business operations. Those providers may process information as necessary to perform their services.
Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.
Your Choices
You may contact us to request information about the personal information we maintain about you or to request correction or other appropriate action, subject to applicable law.
For SMS messages, you may opt out at any time by replying STOP. You may reply HELP for assistance.
Contact Us
If you have questions about this Privacy Policy, our SMS practices, or your personal information, please contact:
Elite Insulation Specialist
Email: scheduling@eliteinsulationspecialist.com
Phone: (817) 921-6600
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.